CEO Update 11 November

The world keeps changing around us and we endeavour to keep up with the requirements as well as the opportunities which those circumstances present.  It has been wonderful to finally welcome almost all clients back to Middle Crescent and Nepean Hub.  Although many of us are still working remotely to ensure safety for all, we are thrilled to hear reports of the sounds of laughter echoing through the halls, connecting the segregated covid zones.  A fully vaccinated client and staff group provides as much confidence as we can achieve for services in the new COVID business environment.

You will be aware from previous communications that we have a number of measures in place to minimise the risk of COVID infection at any of our sites, and, in the event that we do have a positive test result from anyone, to minimise as much as possible the ensuing disruption to services.  These measures include –

• COVIDsafe plans for all sites
• Physical distancing and controlled workplace attendance
• Sanitisation/hygiene stations and COVID signage
• Increased cleaning services
• PPE protocols & training
• Staff and Client vaccinations
• Site zoning
• Increased communications
• Working and communicating with Dept. Of Health and NDIS Quality & Safeguards Commission

Despite the extensive preparation and continued vigilance we appreciate that in a context where the message from the Government is no longer ‘Stay Home and Stay Safe’ but get vaccinated, be sensible and go about your business, it is inevitable that Bayley House will confront clients and staff who do test positive for COVID.  We are prepared for that eventuality and will be in touch with you with specific requirements if and when this situation arises.

Most importantly though, we all have a role to play in keeping everyone safe and helping us to be able to continue to offer our services.  In particular, remember that being double vaccinated is a significant tool in avoiding infection but it is no guarantee.  If you or your loved ones have any symptoms or any reason to believe that you may have been in contact with COVID, please –

1. Get tested
2. Stay home
3. Let us know

Most importantly, please do NOT send your loved one to day service if they have any symptoms of ill health or if you have any reason to believe they may have contracted COVID or been in touch with someone who may have.  Aside from the risk of further infection, minimising the disruption to our services for so many people relies on everyone accepting this responsibility.

Thank you once again for your support and understanding as we work through these challenging issues.

Take care and stay safe…